What is the technology that reads my meter and sends it to the Town? Is it safe?

The meters use wireless radio frequencies, similar to wireless Internet and cable TV, to send and receive information to and from the Town’s Utility and Billing staff. The meters and communication system are regulated to meet all federal communications, safety standards and codes. There is no personal identifying information captured or transmitted by the meter.  

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1. Why is the Town converting its meters to new reading technology?
2. Why is the Town changing the way it reads the meters?
3. How does the new system work?
4. What is the technology that reads my meter and sends it to the Town? Is it safe?
5. Will my water bill increase?
6. Who is doing the work?
7. Will I be without water during the field work?
8. Who do I contact with questions about the field work to my meter?