What is the difference between "hard" and "soft" water?
Hardness is a term used to describe the high level of calcium and magnesium in the water. Excessive hardness can cause scale (white spots) to be deposited in boilers, pipelines, faucet aerators and shower heads. Hard water also requires the use of large amounts of laundry soap to achieve the desired results.

-<17.1: Soft
-17.1 - 60: Slightly Hard*
-60 - 120: Moderately Hard
-120 - 180: Hard
->180: Very Hard

*Town of Fuquay-Varina drinking water hardness - 40 ppm. Please call 919-753-1028 for more information.

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1. What should I do in a case of a water or sewer emergency or line break?
2. Why does my water look cloudy or milky?
3. Why does my water have a reddish-brown color?
4. Why does my water smell like rotten eggs or sewage?
5. How do you get rid of the black film around the sink, shower, or toilet?
6. What is the “pink" stain?
7. What is the difference between "hard" and "soft" water?
8. Does my backflow preventer need to be tested annually?