How does the new system work?

The Advanced Metering Infrastructure (AMI) system is made up of several “smart” components that communicate using wireless and radio frequency technology. Inside the meter box, a small radio is connected to the water meter that records and transmits a reading on hourly intervals to a collector. These data transmissions last only several milliseconds and are smaller data size than text. A collector will be mounted on top of the Town’s water tanks. The collectors store all the reads and sends batch uploads twice daily to the software accessible at Town Hall.

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1. Why is the Town converting its meters to new reading technology?
2. Why is the Town changing the way it reads the meters?
3. How does the new system work?
4. What is the technology that reads my meter and sends it to the Town? Is it safe?
5. Will my water bill increase?
6. Who is doing the work?
7. Will I be without water during the field work?
8. Who do I contact with questions about the field work to my meter?